SHIPPING

FREE SHIPPING
There are NO codes or coupons- Simply enjoy the quick and free shipping for every order over $350 within the U.S.

Purchase of your Euro Collection Hair goods as usual and select standard shipping at checkout. We will deliver all your ordered products directly to your address in three to seven business day. Before this, make sure to review our shipping terms before purchasing the items.

SHIPPING TIME
As per our shipping terms, we offer same day delivery for confirmed orders received on or before 2PM EST from Mondays to Fridays. Please note that same day delivery is only available on “Pickup” orders,

Orders made from Euro Collection hair are shipped and delivered during business days (Monday to Friday, except during major holidays). Orders received after 2PM EST weekdays will be considered as an order during the next business day. Orders received after 2PM on Friday and during weekends are regarded as orders for the following Monday.

SHIPPING OPTION AND DURATION
Here are the available shipping options to avail when purchasing any of our products from Euro Collection Hair. Be sure that you choose the best option suitable for your delivery needs when on the “Checkout” page. Before you complete your order, we provide the estimated transit and order processing time. The actual price and duration of shipment will depend on your location, which is then determined after checkout.

1. UPS or USPS Standard Shipping ($10 to $25 USD)
Your order will arrive in three to seven business days from the date the package was shipped. The actual price and duration of shipment depend on your location. The exact shipping fee and timeframe will be determined at checkout.

2. UPS or USPS Express Shipping ($35 to $55 USD)
This is a guaranteed overnight delivery to many locations. The package will arrive within one or two business days from the date the package was shipped. The actual price and duration of shipment depend on your location. The exact shipping fee will be determined at checkout.

3. UPS or USPS Overnight Shipping ($100 USD and only for orders with a minimum purchase of $300)

If you need a same day delivery option, then this is a guaranteed overnight delivery you should choose. The package will arrive within the next business day from the date the package was shipped. All orders made with this shipping option should be placed before 12:00PM Eastern Time.

4. Local Warehouse Pickup in Rockville, MD (FREE but with MD Tax applied upon checkout regardless of the billing address).

You can order online and pick it up at our local warehouse. Pickup times are every Monday through Friday from 11AM to 4PM EST, excluding public holdouts. You will receive an email notification to know when your order is processed and ready to be picked up.

Pickup Address: 611FB LOFSTRAND Lane, Rockville, Maryland, 20850

SHIPPING TERMS: RULES AND RESTRICTIONS

1. Orders are only shipped during business days, which are Monday through Friday excluding public holidays. Confirmed orders are then processed for shipment. The duration of shipment will depend on the option selected and when the order was confirmed.

2. If your order is shipping to address different from the billing address, additional verification steps are required, which can result in delayed or canceled orders. Take note that depending on how much your order is worth, shipments will require a signature upon delivery to ensure that your order has been delivered successfully.

3. Unfortunately, we can only ship to continental U.S destinations for Credit Card transactions. Orders made outside the U.S. should pay via Western Union or Bank Wire Transfers. Orders to Canada from previous customers can pay through a Verified PayPal account. We apologize for inconveniences. You may check our International Shipping Policy here.

4. If you would like to know about our return policy or to exchange items, then do contact us if you have any problems with your order and check our exchange and return policy on our website. Acquainting yourself with the shipping terms and policies before making your purchase is recommended.

SHIPPING ORDERS PAID BY CREDIT CARDS

This payment method is only for those in the USA only. Customers with an international billing address need to pay via Bank Wire Transfer or Western Union. Expect a delay if your billing and shipping addresses are different. To process orders that have different shipping and billing addresses, we will need you to verify your credit card. You will need to submit the front and back images of your credit card, along with a signed copy of your credit card authorization form.

To avoid the verification process and the hassle, choose your billing address as your shipping address when checking out.

RESHIPPING UNCLAIMED ORDERS

Take note that there is a 15% restocking fee in addition to the shipping fee. We cannot change our shipping terms on this.

Ensure that you put in the correct address, doing your shipping reviews again to avoid any issues with delivery. We urge you to track your package once it has been shipped to know the transit time.

SHIPMENTS TO APO/FPO AND PO BOX ADDRESSES

Most items can be shipped to a P.O. Box, but there will be some restrictions.

1. Orders sent to P.O. Boxes need to be shipped through the United States Postal Service only; there are no other means of shipment.

2. We can ship to APO/FPO addresses, but we will only accept Bank Wire Transfer or Western Union payments. Take note that the post office will not allow insurances on shipments shipping to this particular address. In case of any lost or stolen items, we are unable to replace it. To add insurance, place your order through editing your USA shipping and billing address to a physical street address.

SHIPMENTS MADE TO HAWAII, ALASKA, AND OTHER U.S. TERRITORIES

Euro Collection Hair accepts all orders shipped to Hawaii, Alaska, and other U.S. Territories such as Guam, Puerto Rico, and U.S. Virgin Islands.

INTERNATIONAL ORDERS

SHIPPING INTERNATIONAL ORDERS

We can ship worldwide. If you have a problem completing the order, do not hesitate to contact us! Here are our international shipping options and their shipping rates:

 1. UPS WorldWide Express ($45 USD)

This is only available for Canada. The order will arrive in three to seven business days from the date your package has been shipped.

Take note that we are not responsible for any broker or customs fees and delays associated with the order. Do contact the country’s tax department for further information on the fees and transit time.

 2. DHL International Express ($75 to $150 USD)

This will take three to seven business days. Usually, it takes two to four business days to Mexico, Puerto Rico, and Canada. It would take seven business days for international shipment.

Take note that we are not responsible for any broker or customs fees and delays associated with the order. Besides the shipping terms, do contact the country’s tax department for further information on the fees and transit time.

PAYMENT TERMS

If the billing address is outside U.S. and Canada, we will only accept Wire Transfers or Western Union payments for all orders. Simply check out via Western Union or Wire Transfer. There will be an additional $20 fee when paying via International Bank Wire Transfer.

Take note that for Canadian customers, we will only ship to the billing address if you pay via credit card. There were no destination restrictions when shipping confirmed orders paid by either Bank Wire Transfer or Western Union.

Take more that we do not and cannot depreciate your package’s value. All of the orders are insured, so we must give the total amount of your order. You are liable and solely responsible for taking care of your duty when picking up the package from Customs. We cannot change our shipping terms, so be sure to do shipping reviews and check your addresses to ensure a hassle-free transaction.