Terms and Conditions For Hair Extensions
Any tampering with the website, misinterpretation of a user’s identity, or conduction of fraudulent acts on the website is not allowed. All customers of Euro Collection Hair need to register on the website and have an account to place an order. We will only allow one account per user. You cannot change your username or email address on your account, so make sure that you use your primary email when registering on the website.
Right to Change Websites
Euro Collection Hair Extensions reserves the right to modify, suspend, or discontinue the website or any of its services, content, feature, or products offered through the website with or without notice. We can also modify or waive any fees charged in connection with the website or offer opportunities to a select, or all users of the website. This is done anytime and at the sole discretion of the website.
You agree that we are not liable to you or any third party for any modifications, suspensions, or the discontinuance of the website, as well as any content, service, feature, or product offered in Euro Collection Hair Extensions.
The website and its contents are used solely for personal and non-commercial use. You can download and copy the website’s contents and other downloadable materials displayed only for your personal use. There is no right, interest, or title in any of the downloaded content when transferred to you after copying or downloading it. You are not allowed to reproduce, transmit, display, publish, modify, create works from, exploit, distribute, or sell our contents in any way.
Unless it has been specified otherwise, the contents and website are intended to promote Euro Collection Hair services and products. The content does not constitute professional advice. Before using our products, console a professional hair stylist, dermatologist, or cosmetologist. Euro Collection Hair will not be held liable for any health or medical problems that might result when engaging in activities on the site or from information obtained from it.
Personal Information Submitted Through the Website
Besides personal information, all other material or communication sent to the Euro Collection Hair website, electronically or in other forms, including (but not limited to) questions, comments, data, suggestions, or submissions, is and will be treated as non-proprietary and non-confidential.
All submissions sent to the Euro Collection Hair website can be used be Euro Collection Hair for any purpose, including but not limited to the reproduction, transmission, modification, disclosure, broadcast, posting, and publication.
When submitting material to Euro Collection Hair, you irrevocably transfer and assign it to Euro Collection Hair, and will forever waive and agree never to assert any copyright, moral right, rights of privacy or publicity, or other intellectual property and proprietary rights that you might have in the submitted material. Euro Collection Hair is free to use, with no obligation of any ideas, kind, techniques, concepts, or know-how based in communication send to the Euro Collection Hair site for any purpose, included and not limited to manufacturing, developing, or marketing services and products.
Disclaimers and Limitation of Liability
When using Euro Collection Hair, you agree that the use of the Euro Collection Hair website is at your sole risk. The website is provided as is and as available. The Euro Collection Hair, as well as their affiliates and subsidiaries, not each of their respective directors, officers, agents, employees, designers, third-party content providers, distributors, merchants, contractors, or the like, would warrant that the use of Euro Collection Hair will be error-free or uninterrupted.
Euro Collection Hair website and its associates will warrant the integrity, accuracy, or completeness of all content provided on the website or the services and products offered for sale. Furthermore, Euro Collection Hair will make no representation that its content is applicable or for appropriate use in locations outside the U.S. Euro Collection Hair and their associates specifically disclaim all warranties, whether implied or expressed, including but not limited to the warranties of merchantability, fitness, or title for specific purposes. There will be no oral advice or written information given by the Euro Collection Hair or their associates which shall create a warranty.
Under no circumstances will the Euro Collection Hair or its associates be held liable for direct, indirect, special, incidental, or consequential damage that resolved from the use or inability to use the website. This includes (and is not limited to) the reliance by you on any information that was obtained from the website, which may result in omissions, mistakes, interruptions, corruption or deletion of files, viruses, delays in transmission or operation, or any failure in performance. The preceding Limitation of Liability will apply to any action, may it be in a contract, tort, or other claims. This follows even if an authorized representative of Euro Collection Hair has been advised of or should have the knowledge of the possibility of the damaged. The user would hereby acknowledge to this paragraph will apply to all types of content, merchandise, and services available throughout the website. The user will also agree that in any liability related to purchasing service that is not bundled with products under the agreement, the Euro Collection Hair will not be liable or responsible for whatever damage above the aggregate dollar paid by the user for the purchase or services under the agreement.
Through these terms and conditions for hair extensions, you agree to defend, hold, and indemnify Euro Collection Hair harmless from and against all types of damages, claims, expenses and costs, including attorney’s fees, which can arise from or related to the use of the website or breach of any representation, provision, or warranty of the agreement.
Any images of places or people found in the Euro Collection Hair website are either the property of, or used with permission, Euro Collection Hair. The use of the content by you or third parties are prohibited unless it has been expressly permitted in the Terms and Conditions For Hair Extensions or other areas in the Euro Hair Collection website. Any unauthorized use of the content might violate various copyright, trademark laws, or the laws of privacy and publicity, as well as other applicable statutes and regulations.
Any product, program, service, or technology that was described in documents published by Euro Collection Hair on the website might be subjected to other intellectual property rights owned by the website. Any right that has not been expressly licensed hereunder is reserved by Euro Collection Hair.
User Comments, Feedback, and Other Submissions
Euro Collection Hair is pleased to hear from all users, welcoming comments in regards to our services and products. You agree that, at any time and without restriction, we may copy, edit, distribute, translate, publish, and use, in any medium, comments that are forwarded to Euro Collection Hair. The website is and will be under no obligation to (1) maintain comments in confidence; (2) pay any form of compensation for comments, or (3) respond to comments. Euro Collection Hair has the right but no obligation to edit, remove or monitor comments.
You agree that the comments you post will not violate rights of third parties, including privacy, trademark, copyrights, or personal and proprietary rights. You also agree that comments will not have any libelous or unlawful, obscene, or abusive material, nor will it contain computer viruses or malware that can affect the website’s operation. You cannot use a fake email address or pretend to be another person, which may mislead Euro Collection Hair. You are solely responsible for the comments you make and its accuracy. Euro Collection Hair has no responsibility and will assume no liability for comments posted by anyone. Before posting a comment or submission, please acquaint yourself with the terms and conditions for hair extensions to avoid any confusion or issue.
Euro Collection Hair Website has a lot of information about our products. We have the quick view and details page and tab. Ensure that you view the details tab properly and visit any informative links if provided. When placing an order, Euro Collection Hair assumes that you read the terms and conditions for hair extensions, as well as all details about the ordered product. All the prices displayed on the website are quoted in U.S. Dollars.
Euro Collection Hair does its best to display images of products shown on the website as accurately as possible. We make all effort to ensure that the product corresponds to the exact specifications. However, keep in mind that the photos’ conditions were taken under the studio’s lighting and the colors may vary based on your monitor. Use our color chart as a guide, though not literal.
Because Euro Collection hair offers 100% virgin cuticle human hair (real hair from real donors), the only process done was changing the hair color! Due to this fact, there might be a slight variation so we cannot guarantee 100% exact textures… This means that all our hair extensions have the natural characteristics. There is some hair that will come out silkier, duller, coarser, thicker, thinner or shinier. The characteristic can affect the way the chosen hair will react or behave under weather conditions or when using particular products. This is a dynamic of virgin hair we cannot control. Depending on what you receive, consult a professional stylist and adhere to the routine recommended to maintain the hair.
Image Display – Terms and Conditions For Hair Extensions
All images shown on the website should only be used as a general guide, not a literal one. Because of the real hair extensions’ dynamic, how you style and treat your hair can affect the finished look. Do keep in mind that the images were taken under studio lighting and colors, so the size and texture will vary based on your monitor. You can view the details tab to see the actual product and determine what you order.
Errors, Inaccuracies, and Omissions
Product availability and prices are subject to change without notice. There may be information on the website which has typographical errors, omissions, or inaccuracies, which may relate to the product descriptions, promos, offers, availability, and prices. The errors will be corrected when discovered, and we reserve rights to revoke stated offer and correct errors, omissions, or inaccuracies, including after orders had been submitted and whether the order has been confirmed and the card has been charged or not. If the credit card has been charged for the purchase, we will contact you and give you a choice whether to cancel or process the order. To those who wish to process the order, we require you to pay its difference, if less payment was charged, or we issue refunds for the excess amount if you were charged more. For those who wish to cancel the order, we will issue a credit to your account in an amount to the charge. Take note that individual bank policies will dictate the date when the amount is credited back to the account.
The website will display the selling price, which can change without notice. All sales are final for clearance and discontinued items. Make sure to read the terms and conditions for hair extensions, as well as review all selling prices and descriptions of products you are interested in before making the purchase.
Sales Tax Policy
Euro Collection Hair will collect and remit sales tax as required by the U.S. 6% Maryland Sales Tax applies to all orders which are shipped to or picked up from Maryland. Sales have based on the full price of the product.
Payment Option and Terms
We accept all major credit cards, Western Union, and bank Wire transfers as a mode of payment. Payment will be 100% upfront. Once you have placed an order and paid via credit card, you will be charged immediately.
We take credit card fraud VERY seriously. All credit card fraud and theft of our products will be prosecuted to the law’s fullest extent.
To process going to different addresses other than your billing address, we require you to fill out a credit card authorization form to verify your credit card. You will need to submit an image of your credit card and supporting documents before we process the shipment. Besides the terms and conditions for hair extensions, you may view more details on our Payment Options page.
Coupon Code: Promotional codes will be debited once the order is placed. You can automatically redeem coupons to purchase totals up to the total amount. These can be used before the expiration date, with additional terms of coupon and in a single transaction. The coupon cannot be combined with other offers. It will be void if you return or cancel the purchase.
Our whole inventory is online and accurate most of the time. If there is any reason, including system error, that the product you ordered is out of stock, unavailable, or we weren’t able to fulfill the order, we will contact you right away to find out if you would like to receive a substitute. If you do not accept the substitute, you can cancel the sale, and we will refund the full amount.
Order Validating, Acceptance, and Confirmation
The receipt of your order is not an acceptance of your order. It does not constitute a confirmation of our offers to sell. The website reserves the right to accept or decline the order for whatever reason.
Even if the system charges you immediately once you have placed an order, this won’t be a guarantee that we will ship out the order immediately. Once you have placed an order, we will check your information for validation and verification of your payment and shipping address. We reserve the right to prohibit or limit orders that, with our sole judgment, appears to be placed by distributors, sealers, or resellers. We also have the right to reject orders placed with us without reason.
If we do reject the order, we will notify you via email and process a refund for the charge made against your credit card.
We require at least two days to process confirmed orders. Confirmed orders mean that it has passed our shipping terms. Be sure to review the payment and shipping terms before you place an order.
Our business hours are from Monday through Friday from 10 AM to 5 PM EST. All orders that have been received before 2 PM will be processed as a next business day order. Orders that were placed during the weekend will be considered as the next business day order. Once we have shipped the order, it will arrive within the time frame selected on your shipping option when you checked out.
For protection, hair orders over $100 will require a signature confirmation once received.
Order Changes or Cancellation
You aren’t able to cancel an order once it is placed. We honor an order change before shipment until the status has changed to “In progress.”
We also do not issue refunds but will gladly exchange items if requested. Take note that there will be no exchange on packages returned because of the wrong address, unclaimed or refused deliveries.
Order Limitations and Limited Quantities
Euro Collection Hair can limit or cancel quantities purchased per order. We have the right to reject orders placed without reason.
The restrictions can include orders placed by customers using the same website account, a similar credit card, or orders using the similar billing and shipping address. If we make changes to your order, we will notify you via email. We will attempt to notify you if we reject your order.
If your billing address is outside the U.S., we will only accept Bank Wire Transfer or Western Union for all orders. Simply checkout via Bank Wire Transfer or Western Union. Take note that there is an additional $20 fee for International Bank Wire Transfers.
Do review our International Shipping page for more information.
Return and Exchange Policy
All sales made on our website will be subject to the Euro Collection Hair return policy.
Euro Collection Hair is a trusted hair extension company. We take pride and pay attention to details of products we ship to customers. All our packages go through rigorous quality control to ensure that you have the best products possible. All orders are inspected before shipment. Our goal is to have ultimate customer satisfaction, which is why we maintain over 95% positive feedback from customers.
Because of the nature of our products and for hygienic reasons, all sales are considered final. We do not have refunds on successfully processed and shipped orders. Instead, you will have store credit. We recommend that you request a sample if applicable before you invest in the hair, especially if you aren’t familiar with our products yet. Take note that returns aren’t authorized for hair with a slight color variation. We recommend you to do hair reviews once you have received the package to avoid delay of exchanges and returns.
Besides the terms and conditions for hair extensions, do review our Return and Exchange Policy for a complete explanation.
We take all return frauds seriously. All issues should be reported to authority to its fullest length of law.
Return fraud issues include (and are not limited to):
- Returning counterfeit products that were not the product ordered.
- Purchasing products for short-term use with the intent to return it after.
- Purchasing higher-priced products and intending to return the items, claiming a lower-priced item was received.
Product Defects and Replacements
Euro Collection Hair takes pride in all our products, as each product is 100% full cuticle human hair.
Take note that you should thoroughly review the product, including its weft, before removing the label. You may do strand tests on the weft to determine its integrity and quality before using it. Because this is natural hair, it will be reactive to products used, how you put it on, as well as the environment and way you maintain it.
Due to hygienic reasons, we do not accept products without the label and package intact.
But if you use the hair and feel like you have received a defective product, contact us within 14 calendar days from the date you received the item. We will also need you to submit details and evidence, including images of the product. We will also need you to send the used product back for our review.
Take note that waiting longer can make it void for review, as we can’t accept the product at that time. While no refunds will be permitted, we will address the quality issue immediately.
If Euro Collection Hair verifies and agrees that the hair is defective, we will exchange or replace the item. You may check both our terms and conditions for hair extensions and return and exchange policy to see if you are eligible for an exchange of products.
Take note that you are responsible for paying the costs related to returning the Euro Collection Hair product/s if we do not validate the defective product. If the customer selects a product of greater value as an exchange, they are responsible for paying the additional costs.
Lost Item and Insurance
In rare events that your order doesn’t arrive, do notify the lost items within two weeks from receiving the shipping confirmation. After reading up on the terms and conditions for hair extensions, do view our Insurance Policy here.
Mindful of the high cost of litigation in both finances and effort, both you and Euro Collection Hair agree to this dispute resolution procedure:
In the event of controversy dispute, action, or claim that arose from transactions conducted in the website or the breach, interpretation, enforcement, or validity of the agreement and any part of it, the party asserting the issue will first try to settle the dispute in good faith by providing a written notice to the other party, describing the facts and circumstances (with documentation) of the dispute, allowing the party to respond within 30 days to respond and settle the dispute.
Both you and Euro Collection Hair agree that the dispute resolution procedure is a condition that needs to be satisfied before initiating litigation or filing of claims against the other party.
Termination of Use
Euro Collection Hair, in its sole discretion, may terminate your account or use of the website anytime. We reserve the right to suspend, change, or discontinue all or aspects of the website without prior notice.