Buy The Best Luxury Hair Extensions Brand that offers high-quality European Hair Textures made from 100% Pure Cuticle Virgin Hair which is then perfected with a unique process which guarantee the highest quality hair extensions in the market.
Super Easy Return and exchange! Our customer’s satisfaction, our #1 main priority.
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Pick up at our warehouse in Rockville, MD – FREE
Please arrive for pickup only when your order status says, “Ready for Pickup”
This is usually within 24 hrs. You will also receive an email from us once your order is ready.
Address: 611 Lofstrand LN, Rockville, MD 20850
Pickup Days: Monday – Friday (excluding public holidays)
Pickup Time: 11 am – 4 pm EST
RETURN & EXCHANGE / INSURANCE POLICY
Please note to review Euro Collection Hair Return & Exchange and Insurance Policy.
FREE SHIPPING
There are NO codes or coupons- Simply enjoy the quick and free shipping for every order over $350 within the U.S.
Purchase of your Euro Collection Hair goods as usual and select standard shipping at checkout. We will deliver all your ordered products directly to your address in three to seven business day. Before this, make sure to review our shipping terms before purchasing the items.
SHIPPING TIME
As per our shipping terms, we offer same day delivery for confirmed orders received on or before 2PM EST from Mondays to Fridays. Please note that same day delivery is only available on “Pickup” orders,
Orders made from Euro Collection hair are shipped and delivered during business days (Monday to Friday, except during major holidays). Orders received after 2PM EST weekdays will be considered as an order during the next business day. Orders received after 2PM on Friday and during weekends are regarded as orders for the following Monday.
SHIPPING OPTION AND DURATION
Here are the available shipping options to avail when purchasing any of our products from Euro Collection Hair. Be sure that you choose the best option suitable for your delivery needs when on the “Checkout” page. Before you complete your order, we provide the estimated transit and order processing time. The actual price and duration of shipment will depend on your location, which is then determined after checkout.
1. UPS or USPS Standard Shipping ($10 to $25 USD)
Your order will arrive in three to seven business days from the date the package was shipped. The actual price and duration of shipment depend on your location. The exact shipping fee and timeframe will be determined at checkout.
2. UPS or USPS Express Shipping ($35 to $55 USD)
This is a guaranteed overnight delivery to many locations. The package will arrive within one or two business days from the date the package was shipped. The actual price and duration of shipment depend on your location. The exact shipping fee will be determined at checkout.
3. UPS or USPS Overnight Shipping ($100 USD and only for orders with a minimum purchase of $300)
If you need a same day delivery option, then this is a guaranteed overnight delivery you should choose. The package will arrive within the next business day from the date the package was shipped. All orders made with this shipping option should be placed before 12:00PM Eastern Time.
4. Local Warehouse Pickup in Rockville, MD (FREE but with MD Tax applied upon checkout regardless of the billing address).
You can order online and pick it up at our local warehouse. Pickup times are every Monday through Friday from 11AM to 4PM EST, excluding public holdouts. You will receive an email notification to know when your order is processed and ready to be picked up.
Pickup Address: 611FB LOFSTRAND Lane, Rockville, Maryland, 20850
SHIPPING TERMS: RULES AND RESTRICTIONS
1. Orders are only shipped during business days, which are Monday through Friday excluding public holidays. Confirmed orders are then processed for shipment. The duration of shipment will depend on the option selected and when the order was confirmed.
2. If your order is shipping to address different from the billing address, additional verification steps are required, which can result in delayed or canceled orders. Take note that depending on how much your order is worth, shipments will require a signature upon delivery to ensure that your order has been delivered successfully.
3. Unfortunately, we can only ship to continental U.S destinations for Credit Card transactions. Orders made outside the U.S. should pay via Western Union or Bank Wire Transfers. Orders to Canada from previous customers can pay through a Verified PayPal account. We apologize for inconveniences. You may check our International Shipping Policy here.
4. If you would like to know about our return policy or to exchange items, then do contact us if you have any problems with your order and check our exchange and return policy on our website. Acquainting yourself with the shipping terms and policies before making your purchase is recommended.
SHIPPING ORDERS PAID BY CREDIT CARDS
This payment method is only for those in the USA only. Customers with an international billing address need to pay via Bank Wire Transfer or Western Union. Expect a delay if your billing and shipping addresses are different. To process orders that have different shipping and billing addresses, we will need you to verify your credit card. You will need to submit the front and back images of your credit card, along with a signed copy of your credit card authorization form.
To avoid the verification process and the hassle, choose your billing address as your shipping address when checking out.
RESHIPPING UNCLAIMED ORDERS
Take note that there is a 15% restocking fee in addition to the shipping fee. We cannot change our shipping terms on this.
Ensure that you put in the correct address, doing your shipping reviews again to avoid any issues with delivery. We urge you to track your package once it has been shipped to know the transit time.
SHIPMENTS TO APO/FPO AND PO BOX ADDRESSES
Most items can be shipped to a P.O. Box, but there will be some restrictions.
1. Orders sent to P.O. Boxes need to be shipped through the United States Postal Service only; there are no other means of shipment.
2. We can ship to APO/FPO addresses, but we will only accept Bank Wire Transfer or Western Union payments. Take note that the post office will not allow insurances on shipments shipping to this particular address. In case of any lost or stolen items, we are unable to replace it. To add insurance, place your order through editing your USA shipping and billing address to a physical street address.
SHIPMENTS MADE TO HAWAII, ALASKA, AND OTHER U.S. TERRITORIES
Euro Collection Hair accepts all orders shipped to Hawaii, Alaska, and other U.S. Territories such as Guam, Puerto Rico, and U.S. Virgin Islands.
SHIPPING INTERNATIONAL ORDERS
We can ship worldwide. If you have a problem completing the order, do not hesitate to contact us! Here are our international shipping options and their shipping rates:
1. UPS WorldWide Express ($45 USD)
This is only available for Canada. The order will arrive in three to seven business days from the date your package has been shipped.
Take note that we are not responsible for any broker or customs fees and delays associated with the order. Do contact the country’s tax department for further information on the fees and transit time.
2. DHL International Express ($75 to $150 USD)
This will take three to seven business days. Usually, it takes two to four business days to Mexico, Puerto Rico, and Canada. It would take seven business days for international shipment.
Take note that we are not responsible for any broker or customs fees and delays associated with the order. Besides the shipping terms, do contact the country’s tax department for further information on the fees and transit time.
PAYMENT TERMS
If the billing address is outside U.S. and Canada, we will only accept Wire Transfers or Western Union payments for all orders. Simply check out via Western Union or Wire Transfer. There will be an additional $20 fee when paying via International Bank Wire Transfer.
Take note that for Canadian customers, we will only ship to the billing address if you pay via credit card. There were no destination restrictions when shipping confirmed orders paid by either Bank Wire Transfer or Western Union.
Take note that we do not and cannot depreciate your package’s value. All of the orders are insured, so we must give the total amount of your order. You are liable and solely responsible for taking care of your duty when picking up the package from Customs. We cannot change our shipping terms, so be sure to do shipping reviews and check your addresses to ensure a hassle-free transaction.
Your privacy is crucial to us. To help protect your privacy better while shopping online, this online privacy policy will explain all the information we collect, how we use and safeguard it, as well as where you can contact us for any concerns.
We use information on general usage and other optional personal details the customer provides. We will be collecting the following information as part of our order processing:
Euro Collection Hair collects these details, so we can display personalized content to visitors shopping online. Furthermore, these details will be analyzed to judge our system’s performance and to help execute the customized features for your experience.
We may collect data from visitors and customers of our website. This will allow us to process orders properly. We will gather the following information:
We also collect other details, such as the date, time, and IP address.
Data security is important to us. We ensure that we do not use your information for illegal matters. Your information will only be used to fill orders, contact you for questions and updates regarding your order, or to send any promotional offers to your email.
Euro Collection Hair may send newsletters to our customers and visitors. You may unsubscribe if you want to stop receiving the newsletters by simply replying to the unsubscribe link located in the email.
All personal information collected on this website will be kept confidential. It will not be sold, reused, rented, disclosed, or loaned unless in cooperation with law enforcement bodies. We will only disclose information to law enforcement bodies relating to content violations or other violations of applicable laws.
Your information will exclusively be used for fulfilling your orders, to ensure an excellent experience when shopping online. The strict guidelines in this online privacy policy are adhered to keep all personal information private.
You may contact us for questions and comments regarding this online privacy policy.
Welcome to Euro Collection Hair Extensions website! Please read the terms and conditions for hair extensions carefully, as all this will contain all the crucial details about your rights and obligations, as well as your limitations and exclusions that may be applied. By using our website, you agree to be bound by its conditions of use, (which will be explained), privacy policy, and all the disclaimers and terms and conditions for hair extensions that will appear in other parts of the website.
Any tampering with the website, misinterpretation of a user’s identity, or conduction of fraudulent acts on the website is not allowed. All customers of Euro Collection Hair need to register on the website and have an account to place an order. We will only allow one account per user. You cannot change your username or email address on your account, so make sure that you use your primary email when registering on the website.
Euro Collection Hair Extensions reserves the right to modify, suspend, or discontinue the website or any of its services, content, feature, or products offered through the website with or without notice. We can also modify or waive any fees charged in connection with the website or offer opportunities to a select, or all users of the website. This is done anytime and at the sole discretion of the website.
You agree that we are not liable to you or any third party for any modifications, suspensions, or the discontinuance of the website, as well as any content, service, feature, or product offered in Euro Collection Hair Extensions.
The website and its contents are used solely for personal and non-commercial use. You can download and copy the website’s contents and other downloadable materials displayed only for your personal use. There is no right, interest, or title in any of the downloaded content when transferred to you after copying or downloading it. You are not allowed to reproduce, transmit, display, publish, modify, create works from, exploit, distribute, or sell our contents in any way.
Unless it has been specified otherwise, the contents and website are intended to promote Euro Collection Hair services and products. The content does not constitute professional advice. Before using our products, console a professional hair stylist, dermatologist, or cosmetologist. Euro Collection Hair will not be held liable for any health or medical problems that might result when engaging in activities on the site or from information obtained from it.
Submission of a personal website on the website will be governed by the Privacy Policy. The Agreement will incorporate by reference the terms and conditions for hair extensions of the Privacy Policy.
Besides personal information, all other material or communication sent to the Euro Collection Hair website, electronically or in other forms, including (but not limited to) questions, comments, data, suggestions, or submissions, is and will be treated as non-proprietary and non-confidential.
All submissions sent to the Euro Collection Hair website can be used be Euro Collection Hair for any purpose, including but not limited to the reproduction, transmission, modification, disclosure, broadcast, posting, and publication.
When submitting material to Euro Collection Hair, you irrevocably transfer and assign it to Euro Collection Hair, and will forever waive and agree never to assert any copyright, moral right, rights of privacy or publicity, or other intellectual property and proprietary rights that you might have in the submitted material. Euro Collection Hair is free to use, with no obligation of any ideas, kind, techniques, concepts, or know-how based in communication send to the Euro Collection Hair site for any purpose, included and not limited to manufacturing, developing, or marketing services and products.
When using Euro Collection Hair, you agree that the use of the Euro Collection Hair website is at your sole risk. The website is provided as is and as available. The Euro Collection Hair, as well as their affiliates and subsidiaries, not each of their respective directors, officers, agents, employees, designers, third-party content providers, distributors, merchants, contractors, or the like, would warrant that the use of Euro Collection Hair will be error-free or uninterrupted.
Euro Collection Hair website and its associates will warrant the integrity, accuracy, or completeness of all content provided on the website or the services and products offered for sale. Furthermore, Euro Collection Hair will make no representation that its content is applicable or for appropriate use in locations outside the U.S. Euro Collection Hair and their associates specifically disclaim all warranties, whether implied or expressed, including but not limited to the warranties of merchantability, fitness, or title for specific purposes. There will be no oral advice or written information given by the Euro Collection Hair or their associates which shall create a warranty.
Under no circumstances will the Euro Collection Hair or its associates be held liable for direct, indirect, special, incidental, or consequential damage that resolved from the use or inability to use the website. This includes (and is not limited to) the reliance by you on any information that was obtained from the website, which may result in omissions, mistakes, interruptions, corruption or deletion of files, viruses, delays in transmission or operation, or any failure in performance. The preceding Limitation of Liability will apply to any action, may it be in a contract, tort, or other claims. This follows even if an authorized representative of Euro Collection Hair has been advised of or should have the knowledge of the possibility of the damaged. The user would hereby acknowledge to this paragraph will apply to all types of content, merchandise, and services available throughout the website. The user will also agree that in any liability related to purchasing service that is not bundled with products under the agreement, the Euro Collection Hair will not be liable or responsible for whatever damage above the aggregate dollar paid by the user for the purchase or services under the agreement.
Through these terms and conditions for hair extensions, you agree to defend, hold, and indemnify Euro Collection Hair harmless from and against all types of damages, claims, expenses and costs, including attorney’s fees, which can arise from or related to the use of the website or breach of any representation, provision, or warranty of the agreement.
Any images of places or people found in the Euro Collection Hair website are either the property of, or used with permission, Euro Collection Hair. The use of the content by you or third parties are prohibited unless it has been expressly permitted in the Terms and Conditions For Hair Extensions or other areas in the Euro Hair Collection website. Any unauthorized use of the content might violate various copyright, trademark laws, or the laws of privacy and publicity, as well as other applicable statutes and regulations.
Any product, program, service, or technology that was described in documents published by Euro Collection Hair on the website might be subjected to other intellectual property rights owned by the website. Any right that has not been expressly licensed hereunder is reserved by Euro Collection Hair.
Euro Collection Hair is pleased to hear from all users, welcoming comments in regards to our services and products. You agree that, at any time and without restriction, we may copy, edit, distribute, translate, publish, and use, in any medium, comments that are forwarded to Euro Collection Hair. The website is and will be under no obligation to (1) maintain comments in confidence; (2) pay any form of compensation for comments, or (3) respond to comments. Euro Collection Hair has the right but no obligation to edit, remove or monitor comments.
You agree that the comments you post will not violate the rights of third parties, including privacy, trademark, copyrights, or personal and proprietary rights. You also agree that comments will not have any libelous or unlawful, obscene, or abusive material, nor will it contain computer viruses or malware that can affect the website’s operation. You cannot use a fake email address or pretend to be another person, which may mislead Euro Collection Hair. You are solely responsible for the comments you make and its accuracy. Euro Collection Hair has no responsibility and will assume no liability for comments posted by anyone. Before posting a comment or submission, please acquaint yourself with the terms and conditions for hair extensions to avoid any confusion or issue.
Euro Collection Hair Website has a lot of information about our products. We have the quick view and details page and tab. Ensure that you view the details tab properly and visit any informative links if provided. When placing an order, Euro Collection Hair assumes that you read the terms and conditions for hair extensions, as well as all details about the ordered product. All the prices displayed on the website are quoted in U.S. Dollars.
Euro Collection Hair does its best to display images of products shown on the website as accurately as possible. We make all effort to ensure that the product corresponds to the exact specifications. However, keep in mind that the photos’ conditions were taken under the studio’s lighting and the colors may vary based on your monitor. Use our color chart as a guide, though not literal.
Because Euro Collection hair offers 100% virgin cuticle human hair (real hair from real donors), the only process done was changing the hair color! Due to this fact, there might be a slight variation so we cannot guarantee 100% exact textures… This means that all our hair extensions have the natural characteristics. There is some hair that will come out silkier, duller, coarser, thicker, thinner or shinier. The characteristic can affect the way the chosen hair will react or behave under weather conditions or when using particular products. This is a dynamic of virgin hair we cannot control. Depending on what you receive, consult a professional stylist and adhere to the routine recommended to maintain the hair.
Image Display – Terms and Conditions For Hair Extensions
All images shown on the website should only be used as a general guide, not a literal one. Because of the real hair extensions’ dynamic, how you style and treat your hair can affect the finished look. Do keep in mind that the images were taken under studio lighting and colors, so the size and texture will vary based on your monitor. You can view the details tab to see the actual product and determine what you order.
Product availability and prices are subject to change without notice. There may be information on the website which has typographical errors, omissions, or inaccuracies, which may relate to the product descriptions, promos, offers, availability, and prices. The errors will be corrected when discovered, and we reserve rights to revoke stated offer and correct errors, omissions, or inaccuracies, including after orders had been submitted and whether the order has been confirmed and the card has been charged or not. If the credit card has been charged for the purchase, we will contact you and give you a choice whether to cancel or process the order. To those who wish to process the order, we require you to pay its difference, if less payment was charged, or we issue refunds for the excess amount if you were charged more. For those who wish to cancel the order, we will issue a credit to your account in an amount to the charge. Take note that individual bank policies will dictate the date when the amount is credited back to the account.
The website will display the selling price, which can change without notice. All sales are final for clearance and discontinued items. Make sure to read the terms and conditions for hair extensions, as well as review all selling prices and descriptions of products you are interested in before making the purchase.
Euro Collection Hair will collect and remit sales tax as required by the U.S. 6% Maryland Sales Tax applies to all orders which are shipped to or picked up from Maryland. Sales have based on the full price of the product.
We accept all major credit cards, Western Union, and bank Wire transfers as a mode of payment. Payment will be 100% upfront. Once you have placed an order and paid via credit card, you will be charged immediately.
We take credit card fraud VERY seriously. All credit card fraud and theft of our products will be prosecuted to the law’s fullest extent.
To process going to different addresses other than your billing address, we require you to fill out a credit card authorization form to verify your credit card. You will need to submit an image of your credit card and supporting documents before we process the shipment. Besides the terms and conditions for hair extensions, you may view more details on our Payment Options page.
Coupon Code: Promotional codes will be debited once the order is placed. You can automatically redeem coupons to purchase totals up to the total amount. These can be used before the expiration date, with additional terms of coupon and in a single transaction. The coupon cannot be combined with other offers. It will be void if you return or cancel the purchase.
Our whole inventory is online and accurate most of the time. If there is any reason, including system error, that the product you ordered is out of stock, unavailable, or we weren’t able to fulfill the order, we will contact you right away to find out if you would like to receive a substitute. If you do not accept the substitute, you can cancel the sale, and we will refund the full amount.
The receipt of your order is not an acceptance of your order. It does not constitute a confirmation of our offers to sell. The website reserves the right to accept or decline the order for whatever reason.
Even if the system charges you immediately once you have placed an order, this won’t be a guarantee that we will ship out the order immediately. Once you have placed an order, we will check your information for validation and verification of your payment and shipping address. We reserve the right to prohibit or limit orders that, with our sole judgment, appears to be placed by distributors, sealers, or resellers. We also have the right to reject orders placed with us without reason.
If we do reject the order, we will notify you via email and process a refund for the charge made against your credit card.
We require at least two days to process confirmed orders. Confirmed orders mean that it has passed our shipping terms. Be sure to review the payment and shipping terms before you place an order.
Our business hours are from Monday through Friday from 10 AM to 5 PM EST. All orders that have been received before 2 PM will be processed as a next business day order. Orders that were placed during the weekend will be considered as the next business day order. Once we have shipped the order, it will arrive within the time frame selected on your shipping option when you checked out.
For protection, hair orders over $100 will require a signature confirmation once received.
You aren’t able to cancel an order once it is placed. We honor an order change before shipment until the status has changed to “In progress.”
We also do not issue refunds but will gladly exchange items if requested. Take note that there will be no exchange on packages returned because of the wrong address, unclaimed or refused deliveries.
Euro Collection Hair can limit or cancel quantities purchased per order. We have the right to reject orders placed without reason.
The restrictions can include orders placed by customers using the same website account, a similar credit card, or orders using the similar billing and shipping address. If we make changes to your order, we will notify you via email. We will attempt to notify you if we reject your order.
If your billing address is outside the U.S., we will only accept Bank Wire Transfer or Western Union for all orders. Simply checkout via Bank Wire Transfer or Western Union. Take note that there is an additional $20 fee for International Bank Wire Transfers.
Do review our International Shipping page for more information.
All sales made on our website will be subject to the Euro Collection Hair return policy.
Euro Collection Hair is a trusted hair extension company. We take pride and pay attention to the details of the products we ship to customers. All our packages go through rigorous quality control to ensure that you have the best products possible. All orders are inspected before shipment. Our goal is to have ultimate customer satisfaction, which is why we maintain over 95% positive feedback from customers.
Because of the nature of our products and for hygienic reasons, all sales are considered final. We do not have refunds on successfully processed and shipped orders. Instead, you will have store credit. We recommend that you request a sample if applicable before you invest in the hair, especially if you aren’t familiar with our products yet. Take note that returns aren’t authorized for hair with a slight color variation. We recommend you to do hair reviews once you have received the package to avoid delay of exchanges and returns.
Besides the terms and conditions for hair extensions, do review our Return and Exchange Policy for a complete explanation.
We take all return frauds seriously. All issues should be reported to authority to its fullest length of law.
Return fraud issues include (and are not limited to):
Euro Collection Hair takes pride in all our products, as each product is 100% full cuticle human hair.
Take note that you should thoroughly review the product, including its weft, before removing the label. You may do strand tests on the weft to determine its integrity and quality before using it. Because this is natural hair, it will be reactive to products used, how you put it on, as well as the environment and way you maintain it.
Due to hygienic reasons, we do not accept products without the label and package intact.
But if you use the hair and feel like you have received a defective product, contact us within 14 calendar days from the date you received the item. We will also need you to submit details and evidence, including images of the product. We will also need you to send the used product back for our review.
Take note that waiting longer can make it void for review, as we can’t accept the product at that time. While no refunds will be permitted, we will address the quality issue immediately.
If Euro Collection Hair verifies and agrees that the hair is defective, we will exchange or replace the item. You may check both our terms and conditions for hair extensions and return and exchange policy to see if you are eligible for an exchange of products.
Take note that you are responsible for paying the costs related to returning the Euro Collection Hair product/s if we do not validate the defective product. If the customer selects a product of greater value as an exchange, they are responsible for paying the additional costs.
In rare events that your order doesn’t arrive, do notify the lost items within two weeks from receiving the shipping confirmation. After reading up on the terms and conditions for hair extensions, do view our Insurance Policy here.
Mindful of the high cost of litigation in both finances and effort, both you and Euro Collection Hair agree to this dispute resolution procedure:
In the event of controversy dispute, action, or claim that arose from transactions conducted in the website or the breach, interpretation, enforcement, or validity of the agreement and any part of it, the party asserting the issue will first try to settle the dispute in good faith by providing a written notice to the other party, describing the facts and circumstances (with documentation) of the dispute, allowing the party to respond within 30 days to respond and settle the dispute.
Both you and Euro Collection Hair agree that the dispute resolution procedure is a condition that needs to be satisfied before initiating litigation or filing of claims against the other party.
Euro Collection Hair, in its sole discretion, may terminate your account or use of the website anytime. We reserve the right to suspend, change, or discontinue all or aspects of the website without prior notice.
Euro Collection Hair reserves the right to change the website and its Terms and Conditions For Hair Extensions anytime. That is why it’s best to visit and review the current Conditions of Use and Privacy Policy that will apply to your transactions and when using the website. For those who are not satisfied with the website, its content, or any of its Terms and Conditions For Hair Extensions, then you agree that the sole and exclusive remedy is to stop using the website now.
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